Accessibility Features

The University wants to accommodate the accessibility needs of all users. The login technology implemented by JMU improves security and is generally accessible. JMU offers a fully accessbile login page that is available by request.

What accessibility features are provided by default?

It is possible to:

• Resize the features on the login page using the zoom options in the browser.
• Use browser accessibility features change the font, the font size, and the background colors.
• Use operating system accessibility features such as sticky keys.
• Use the keyboard to move between elements on the web page.

Is it possible to use a screen reader with the common login page?

Screen readers require additional information in order to navigate the web pages. JMU offers a version of the login page that contains the information required by screen readers. The accessible version of the page provides the ALT tags, tabbing and directions necessary for a screen reader or other assistive technology. The accessible page is available upon request as identified below.

Why doesn't everyone get the screen reader accessible version of the login page?

The common login page, implemented by JMU, provides a more secure entry point into our systems. The common login page includes a virtual authenticator which will help to prevent a program/virus from accessing your username and password in an unauthorized manner. In addition, by showing you a customized picture and passphrase along with a freshness date (current date and time) you can have a greater assurance that you are accessing an official JMU site. The additional information required to make a web page fully accessible to assistive technology largely offsets the security features we are implementing. Therefore the fully accessible login page is only available upon request.

How do I access the screen reader version of the login page once I am given access?

You will continue to access the common login page. However, once you are given access to the fully accessible page the additional features will appear. You will not need to use a separate URL.

I need the screen reader version of the login page. How do I get my eID added to the list?

The process of being provided access to the fully accessible page is typically a one-time process as long as your eID remains active at the University. The Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act are managed by several departments within the university based on your affiliation. Contact the first department in this list that applies to you and request that your eID be added to the screen reader version of the login page.

Employee Contact
Office of Human Resources
Wine Price Building, 2nd floor
MSC 7009
Harrisonburg, VA 22807
Phone: (540) 568-6165

Student Contact
Office of Disabliity Services
Wilson Hall, Room 107
MSC 1009
Harrisonburg, VA 22807
Phone: (540) 568-6705

Applicant and Affiliate Contact
Information Technology Help Desk
4th Floor, Student Success Center
Harrisonburg, VA 22807
Phone: (540) 568-3555